When you book your appointment you will see our full cancellation policy – please read it carefully as we adhere to it very strictly.

Bookings may be rescheduled up to 48 hours prior to your appointment.

Cancellations within 24 hours of your appointment time will incur a charge of 50% of your appointment cost.

No shows will be charged 100% of the booked service fee.

Your Lash and Brow Social Artist’s time is limited and incredibly valuable.We ask that you respect their time as much as we respect yours and arrive in good time for your appointment.


All bookings must be made via the booking link (accessible on each page of this website). NO bookings will be taken via phone, email or social media.

If you have enquires about any of our services, please feel free to contact us, but please be aware that you will still need to book your appointment online.

You should plan to arrive for your appointment 10 minutes early – late arrival will impact your appointment time.

Please ensure you prepare for your appointment as advised by your artist. Failure to do so may impact on your appointment time.


We love children, but unfortunately, our studio is not a safe place for them to play – therefore we have a ‘no kids’ policy so as to not risk their safety and to allow your artist to focus entirely on your service. Please organise your lash appointment around childcare arrangements.

We will not apply lashes to anyone under the age of 18.

Cosmetic tattooing is not available for people under the age of 18 or for pregnant women.

You may be required to have a preliminary appointment to have a patch test done before we can apply lashes or perform cosmetic tattooing.

We will not lash over another artist’s work. You will need to arrange removal of your existing extensions (either with us or with the technician who applied them) so that we can start creating your luscious new look with a totally clean slate.